Skip to content

Troubleshooting Template

Use for any troubleshooting page. The canonical troubleshooting home for each robot lives at /robots/{robot}/troubleshooting/; faceted indexes (by-symptom, by-robot, by-deployment, known-issues) link in.

---
title: <Troubleshooting Topic>
status: stub
applies_to:
- go2
audience:
- operator
- engineer
visibility: restricted_ops
approval_status: draft
owner: TBD
last_source_check: TBD
related_sops: []
related_dashboards: []
escalation_path: []
known_gaps: []
---

Required body sections

Scope

What symptoms / failure modes this page covers.

Symptom → action table

SymptomFirst checkResolution

Default to caution

Operator-facing guidance: when uncertain, stop the robot first; software stops before physical E-Stop; etc.

Escalation

When to escalate from operator → engineer → on-call. Slack channel + form URL.

Source notes

Cite the SOP / FAQ / Linear ticket that originated each row.